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Technology, Service, Parts & Maintenance

Guidelines for Selecting the Right Compressed Air Service Provider


Compressed air is one of the most important utility requirements in a typical industrial manufacturer. It is used in many processes such as pneumatic tools, pneumatic controls, compressed air operated cylinders for machine actuation and more.

A properly operating compressed air system often requires the help of a service provider who can assess your system needs and repair parts that require maintenance.

When selecting a compressed air system service provider, consider the following guidelines:

Familiarity with the systems approach

The Compressed Air Challenge (CAC) provides important trainings to end users and service providers. CAC training educates individuals on how to address situations inside and outside the compressor that can affect the reliability of your compressed air supply. Check with potential service providers to see if anyone on staff has received their CAC training.

Compressed air system assessment services availability

Your service providers should offer compressed air system analysis services. If not, they should be able to direct you to an experienced system specialist. These assessments should cover more than just leak detections and include information on system pressures, flows, air quality, energy consumption and more. Make sure the service provider offers follow-up services to help you produce your desired results after the initial audit.

Compressor industry experience and knowledge 

Invest in knowledgeable service technicians because they have the ability to troubleshoot and get equipment back on line efficiently and effectively. 

Service facility tour opportunities

Visit the facilities of a few service providers under consideration to see the type of repair shop and parts warehouse they have. The following questions may be helpful in guiding your selection process: 

  • Is there adequate room at the facility to store equipment in a clean and safe environment?
  • Is the facility clean and well-organized?
  • What type of parts or new equipment inventory is available?
  • Does the facility have power and test stations for testing, rebuilding and servicing equipment before it is shipped?
  • Does the facility have a paint booth and wash bay that meet guidelines for environmental safety?

It isn’t always easy to choose the right service provider, but Atlas Copco is here to help. Send us a message on our Contact Us page, or leave a comment below and we’ll point you in the right direction.

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